Cathy McKnight - Articles
15 Dec 2017
Most of us who have worked on an intranet or have worked at a company with an intranet consider this worthy yet often lacking resource as one of the banes of our terms of...
27 Sep 2017
Change management is essential in today's workplace. With the velocity of change in today’s world, the last thing you want is to unexpectantly log onto your work computer one...
12 Sep 2017
Intranets have evolved well beyond the news and human resource repositories they once were. Today’s internal online resource – whether you call it an intranet, digital workspace,...
31 Aug 2017
When it comes to selling technology, there are almost as many selling methods as there are technology types. One methodology that is getting a lot of airtime these days in the...
3 Apr 2017
Remember dating in high school? All the cliques; cool kids, band geeks, jocks, punks, gamers, metal heads, etc. If you were part of one clique or in the fringe, it was difficult...
17 Feb 2017
Customer experience management (CEM) is quickly becoming a primary focus for companies looking to garner, gain, and keep market share. What many of these organizations are...
25 Jan 2017
When it comes to selling technology, there are almost as many selling methods as there are technology types. One methodology that is getting a lot of airtime these days in the...
2 Dec 2016
Marketers are spoiled for choice when it comes to the endless array of tools and platforms to choose from to help them better understand prospects and generate leads.
17 Oct 2016
As advisors to enterprise buyers of technology and services, you might think we answer the same questions time and time again. But every so often something new arises in the...
18 Aug 2016
Whether it is a major platform selection and implementation or simply a refresh of an existing design or user interface, garnering the input, buy-in, and/or support of affected...