While customer data is key to driving digital experiences, Customer Data Platforms often remain overlooked when building a Composable DX solution.
Advances in AI will have a massive impact on digital experience solutions. In this article we look at how AI is redefining how brands will engage with customers and the...
Analysts say the shift to cloud-based commerce and services due to the pandemic has further accelerated digital transformation by at least five years.
In our analysis, what makes Egnyte stand out is its ability to provide a unified platform to govern data and files across both cloud and on-premises repositories, and to...
When Microsoft SharePoint launched in 2001, it came as a big shock to the Information Management industry. The phenomenal success of the system to manage content also came as a...
Although machine learning has been around for a few years, it is now changing the way we optimize for search engines and is developing considerably. If you have a website or a...
Personalized recommendations increase the chances of a visitor consuming more content than a generic recommendation by a whopping 60%.
Implementing an intelligent site search like Cludo is valuable for websites. We interview Jennifer Nesbit, Manager of Customer Experience at Cludo, to discuss why search matters...
Our interactions feature six of BloomReach’s biggest partners: Elastic Path, commercetools, Dept Agency, Passage AI, Gorilla Group, and Bynder.
The Babylon by TELUS Health app transcends typical online health advice by combining artificial intelligence (A.I.) technology with real face-to-face consultations. Learn how AI...
Coveo provides companies with the ability to give that same labor-saving experience to their employees, facilitating their productivity by leveraging AI to serve customers better...
Procter & Gamble’s Japanese skincare solution company, SK-II, has just announced the newest face of its brand, and the world’s first ‘autonomously’ animated digital influencer, YUMI
Retailers need to pull out all of the stops to ensure the success of their eCommerce experience. With so many Amazon-type companies dominating the online retail landscape...
Knowing what your customers want is crucial for any brand. Is your brand keeping up with all of the technological innovations that the tech-savvy customers of today have come to...
E-Commerce is an ever-changing industry; from its growth rate, trends, to its technology. In particular, e-commerce’s growth rate is unparalleled as it’s projected that the...
Welcome to the voice search revolution! The rise of voice search is growing at an exponential pace. Voice recognition technology is making our lives easier while allowing us to...
For this article, I had the privilege to speak with three of those vendors from the report—IBM, SAP, and TIBCO Software—to hear their thoughts on what Gartner had to say about...
Alfresco Software recently announced the release of their new Intelligence Services module for their content management system (CMS) Software. I reached out to Tony Grout, Chief...
Bridgeline Digital, Inc. is a company that has made considerable strides in digital engagement by helping its customers maximize the performance of their digital experience.
The 2019 IBM Think Conference has now concluded in San Francisco. Bringing over 30,000 attendees, IBM thought leaders, innovators and industry front-runners provided hundreds of...
News that Gong.io has acquired $40M to add their existing funding shows they are well on their way to transforming CRM systems with the use of artificial intelligence.
Since our last post, CMS systems have rapidly progressed and increasingly integrated with more recent technologies like analytics, artificial intelligence (AI), machine learning ...
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